What we offer
SMART CUSTOMISED MARKETING & COMMUNICATIONS SOLUTIONS
We identify your blind spots, your unutilised or inefficient platforms and fill in your blank spaces, providing the messaging connections to enhance your internal and external customer experience (CX).
We offer solutions to enhance emotion through the senses to keep your marketing SMART: specific, measurable, achievable, relevant and timeous.
We start our journey with you by offering, as part of our added value, an initial Mystery Shopping service where we assess your customer experience (CX) and assess the health of your relationship with your employees. We then offer a report in the form of a proposal on how we can enhance the overall experience of both your Customers and Employees. Thereafter, an independent third party Mystery Shopper assesses our progress for further evaluation and enhancements.